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CompTIA A+ is the industry standard for establishing a career in IT.

Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world.

  • The only credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment
  • Trusted by employers around the world to identify the go-to person in end point management & technical support roles
  • Regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace

The CompTIA A+ Core Series requires candidates to pass two exams: Core 1 (220-1001) and Core 2 (220-1002) covering the following new content:

  • Demonstrate baseline security skills for IT support professionals
  • Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud-based (SaaS) software
  • Using security and web browsing best practices
  • Support basic IT infrastructure and networking
  • Configure and support PC, mobile and IoT device hardware
  • Implement basic data backup and recovery methods and apply data storage and management best practices

9 Skills That You Master and Validate with CompTIA A+


Identifying, using, and connecting hardware components and devices


Install and support Windows OS including command line & client support. Understand Mac OS, Linux and mobile OS


Troubleshoot PC and mobile device issues including application security support


Explain types of networks and connections including TCP/IP, WIFI and SOHO


Troubleshoot device and network issues


Identify and protect against security vulnerabilities for devices and their network connections


Install & configure laptops and other mobile devices


Compare & contrast cloud computing concepts & set up client-side virtualization


Follow best practices for safety, environmental impacts, and communication and professionalism

Companies that use A+

Jobs that use A+

Service Desk Analyst

Help Desk Tech

Technical Support Specialist

Field Service Technician

Associate Network Engineer 


Data Support Technician

Desktop Support Administrator

End User Computing Technician

Help Desk Technician

System Support Specialist

TLO is a level 2 B-BBEE QSE empowering supplier, 51 % black women-owned and 100% women-owned

 125% procurement recognition.