+27 10 612 0679 info@tlo.co.za


We’ve set out answers to our most commonly asked questions below. If you have a question that isn’t answered here, please feel free to get in touch. Our fantastic team is always happy to assist.


What is a learnership?

A learnership is a work-based learning programme that leads to an NQF registered qualification. Learnerships are directly related to an occupation or field of work, for example, electrical engineering, administration, or project management. Learnerships are managed by Sector Education and Training Authorities (SETAs).

What documents will I need if I am successful for a learnership?

Should you be selected for a learnership programme with TLO we will require the following documentation at enrolment stage:

  1. Your latest CV
  2. 2x Certified ID Copies
  3. 2x Certified Qualification Copies (Matric and any other tertiary qualifications)
  4. 1x SARS Tax Registration confirmation
  5. 1x Latest Banking details confirmation
  6. 1x Proof of Residence
When do I receive my study material?

TLO will provide the learning material on commencement of the learning programme either in hard copy or soft copy dependent on the learning methodology selected.

What is an assessment?

Assessment is the systematic collection, review, and use of information about educational programs undertaken for the purpose of improving student learning and development. Assessment is an on-going process aimed at understanding and improving student learning. It involves making expectations clear to students and setting appropriate outcomes for learning. It helps determine how well student performance matches those outcomes. It uses the resulting information to improve student learning. The assessment process helps to support academic culture dedicated to assuring and improving student learning. Assessment of student learning occurs at various academic levels. The goals at each level are different.

How do I apply for a learnership?

To apply for a learnership through The Learning Organisation you will need to apply through our online learnership application portal . Should you meet our entry requirements one of our professional recruiters will get in touch to talk you through the next steps as soon as we have an opportunity available for you.

How long does a qualification or learnership take?

The programme duration differs from qualification to qualification or learnership but most programmes are delivered or completed within 12 months.

When do I receive my study technology?

Should you have been enrolled on a programme which provides technology such as a tablet, laptop or data card you will be issued with these resources on commencement of the programme induction session.

When will I receive my certificate after completing the programme?

Upon completion of your learnership programme with TLO you will receive a certificate of Attendance together with a provisional results letter. TLO will then submit your assessments to the relevant SETA for verification and certification and upon receipt of your SETA certificate will notify you to collect this.

What documents do I need to apply for a learnership?

To complete our online application for a learnership you will need to have your full CV ready to complete the

Please visit our online application.

How does the training take place?

The training delivery can take place through any of the four methodologies (Classroom, VILT, Blended or E-Learning) offered by The Learning Organisation and will be specified on course enrolment.

What happens if my study material or technology is lost damaged or stolen?

Should you have received study material or technological resources from TLO for your learning programme and these are lost, stolen or damaged you will be required to pay of the repairs and/or replacement of the resources at your own cost.


What is an Analysis?

An analysis is an examination of data and facts to uncover and understand cause-effect relationships, thus providing basis for problem solving and decision making.

What is a learning intervention?

A Learning intervention is a range of actions or events designed to help people acquire new skills and knowledge. Intervention is any change or programme of change which is implemented in the organisation; it could be formal or informal and might be initiated by the individual supervisor, the organisation, or another organisation from outside.

What is Pivotal Training?

PIVOTAL Training is an acronym for Professional, Vocational, Technical and Academic Learning programmes leading to qualifications or part qualifications.

What is a SETA and what is its role?

SETAs function as advisory bodies on education and training. The economy has been divided into 21 functional sectors, each of which is served by a SETA. SETAs are financed from skills development levies, interest and penalties collected from employers.

SETAs are governed by stakeholders in the sector with equal representation of both organised employers and labour. SETAs receive 80% of the levies paid by companies.

SETAs develop sector skills plan in line with the national skills development strategy. They approve the workplace skills plans submitted by organisations in their sectors. SETAs also promote and establish learnerships.

Finally, SETAs disburse grants to participating companies, provided that those companies have submitted workplace skills plans and implementation reports to the SETA.

Click here to view a full list of South Africa’s SETA’s.

What is an ATR (Annual Training Report)?

Annual Training Report (ATR): is a follow-up on the WSP, as it reports on the education and training interventions that were delivered in the previous year.

What is a learning culture?

A learning culture in an organisation refers to the environment and attitude in which learning and assessment is encouraged and rewarded, Learning and assessment opportunities are provided and supported across the organisation, participation is voluntary and at high levels, learning is clearly linked to organisational goals and individual aspirations and learning and assessment is supported by quality policies and procedures.

What is a Quality Management System (QMS)?

A Quality management system is a system by which an organisation aims to reduce and eventually eliminate non-conformance to specifications, standards, and stakeholder expectations in the most cost effective and efficient manner. A quality management system (QMS) can be expressed as the organisational structure, procedures, processes and resources needed to implement quality management. It defines the purpose of quality for the organisation it represents.

What is a Sector Skills Plan (SSP)?

A Sector Skills Plan is a skills development “report” or “roadmap” developed by a SETA in consultation with stakeholders in a specific economic sector to develop a highly skilled workforce, improve firm-level productivity and increase the competitiveness of the sector through skills development.

What is data?

Data is information in raw or unorganized form (such as alphabets, numbers, or symbols) that refers to, or represent, conditions, ideas, or objects. Data is limitless and present everywhere in the universe. Data includes all information related to targets and achievements of skills development interventions identified in the organisation’s workplace or sector skills plan (E.g. number of learners per learnership or skills programme and other skills development programmes, budgeted and actual costs).

What is a Mandatory Grant?

Mandatory Grants are paid by the SETA to companies who are eligible to receive funding. They are calculated at 20% of an employer’s 1% skills levy. To claim back the 20% as a mandatory grant employers have to appoint a Skills Development Facilitator (SDF), and submit a Workplace Skills Plan (WSP) and an Annual Training Report (ATR) before 30th April every year.

What is a Skills Development Facilitator (SDF)?

A skills development facilitator is responsible for the planning, implementation and reporting of training in an organisation, with SETA-related duties. An SDF can be an employee or external (an ISDF – Independent Skills Development Facilitator).

What is a Scarce or Critical Skill?

Scarce & Critical Skills

Scarce Skills

  • Refers to the demand for skilled people to fill particular professions or occupations. There can be several reasons why there would be a scarcity of skills. For example, new tech industries might need data scientists, which is a fairly new occupation.

Critical Skills

  • Critical skills are “top-up” skills within an occupation, where there are skills gaps which arise from improved technologies or new forms of work organisation. For example, managers might need to be trained on diversity management because of the growing focus on transformation in the workplace.

Priority Skills

  • Priority skills refer to scarce and critical skills that are needed at a point in time. Also value-adding to the activities of company in line with its core business in areas it cannot outsource, or within the production / operational part of the company’s value-chain.

Core Skills

  • Core skills are unique to an organisation. Example: a client that sells surgical products such as hip joints. In addition to the usual sales and marketing skillset, their sales representatives will also need to be knowledgeable about anatomy, which is then a core skill for their business.
What is a development plan?

Development planning refers to the strategic measurable goals that a person, organisation or community plans to meet within a certain amount of time. Usually, the development plan includes time-based benchmarks. It generally also includes the criteria that will be used to evaluate whether or not the goals were actually met.

What is the OFO and what are OFO Codes?

Organisation Framework of Occupations (OFO) Codes: OFO Code is the unique code allocated to each individual occupations within the Organisation Framework of Occupations. On-the-job-training refers to employee training at the place of work while doing the job.

What is SDL and who pays it?

Skills Development Levy (SDL) is a levy imposed to encourage learning and development in South Africa and is determined by an employer’s salary bill. The funds are to be used to develop and improve skills of employees.

What is a WSP (Workplace Skills Plan)?

Workplace Skills Plan (WSP) is a document that summarizes the planned training of the organisation. It is a strategic document that identifies training requirements, and it further outlines the plans to address the training and development needs of a company.

What is a discretionary grant?

Discretionary grants are paid out at the discretion of the SETA for skills development projects that have or will be implemented by a stakeholder, and which are linked to scarce and critical skills in the sector.


Our dedicated and passionate team is ready to help you begin your learning and transformation journey.

The Learning Organisation,
Ground Floor,
Glenfiddich Building,
Kildrummy Office Park
1 Umhlanga Avenue,
South Africa

+27 10 612 0679